The #1 NBN mistake Australians are making
Sooner or later, chances are you’ll have to find a NBN plan. Here is the most common mistake that Aussies are making when doing so.
The NBN gets plenty of bad press, but like it or not, you have to connect within 18 months once it comes to your area.
And there’s one mistake we are making more than any other, according to telco experts whistleout.com.au*.
About 3 in 4 have signed up to the slower speeds, but the 12Mbps plan is only half the speed of an old ADSL plan and half of its customers are unhappy with it.
With new discounts this year on NBN 50 plans, they’re clearly the best value for money right now.
At whistleout.com.au* they recently conducted research into how everyday Australians are finding the NBN and discovered that people who are using an NBN Basic service are the most dissatisfied, and are most likely to say that they wish they could go back to their old internet plan.
Of a sample of 1075 people, just over half of the respondents who use NBN Basic said they were satisfied with what they have (51%), compared with 74% of satisfied customers using a faster NBN Standard plan.
If you are new to the structure of NBN plans, these are divided into four speed tiers that are explained at the bottom of this article: Basic (12Mbps), Standard (25Mbps), Standard Plus (50Mbps) and Premium (100Mbps).
A change to the wholesale pricing in late 2017 means that most Standard Plus plans now cost the same as Standard, so the 50Mbps speed is top value.
The survey also showed a huge portion of people using the NBN didn’t consider a change of provider when it came time to switch technologies. 79% of people using NBN said they followed the advice of their current provider and migrated to an NBN service.
The truth though, is that it is surprisingly simple to change providers, and switching to the NBN is the perfect opportunity. Once you find a plan that suits your needs, all you need to do is place an order. Your new provider will do the rest, including sending you a new modem and transferring your home phone number across to the new service.
Here is a selection of NBN Standard Plus plans to take a look at. How do these compare with your current internet bill?
* In highlighting particular offers we are not making specific recommendations as this article does not cover all available products and may not compare all features relevant to you. Any advice provided is general in nature and does not take account of your needs, objectives or financial situation. Individuals should consider their own circumstances, and if in doubt seek appropriate advice, before proceeding.
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WhistleOut 50Mbps NBN Plans